Returns
At ORGANIC INDIA USA, our customers come first, and we want you to be as satisfied as possible with our wellness products that we lovingly produce and represent. We will work with you as best we can to assure that you have a positive experience with our products and with our team.
Regarding our return policy, as a standard, we do not accept product returns to protect the health and safety of our customers. If you received defective goods or an incorrect order, please contact info@organicindiausa.com within fourteen (14) days of receipt. We will happily review your order and any reported issues and offer resolution, which will include replacement of the product at no cost to you. Unfortunately, in most cases, once a product has left our facility, we are unable to offer a refund.
In certain rare instances, such as if you received an inferior product, we may request that you return a product for quality examination, in which case we will provide a shipping label. We may ask that you provide photos of the product labels, including lot number and expiration date, and any damage reported. Any other compensation issued (free replacement, coupon codes, etc.) will be at the discretion of ORGANIC INDIA USA.
When placing your order, please enter your shipping address carefully to ensure accuracy and review your order confirmation email for any errors. If you enter the shipping address incorrectly when the order is placed, please email info@organicindiausa.com immediately for correction. Any reship fees will be the customer’s responsibility. Should your shipping address change on any product subscriptions, please update prior to the invoice date via your account at organicindiausa.com.
We cannot issue refunds of any kind for purchases made through retail stores, practitioners, or third-party websites. If you purchase any product from a retail store, practitioner, or third-party website, the refund policy of that retail store, practitioner, or website shall apply.
We want to thank you fully for your support of our brand and all that we stand behind, and wish you a lifetime of health, peace, and happiness!